F.A.Q.
Frequently Asked Questions
What types of tailoring services do you offer?
We offer a wide range of tailoring services, including the manufacture of protective covers, bedding, table linen, curtains, and more. We also specialize in custom-made products to meet your specific needs.
What types of fabrics do you use?
We use a variety of high-quality fabrics, suitable for different uses and preferences. This includes, but is not limited to, cotton, polyester, linen, and special fabrics for outdoor or specific uses.
Do you have a minimum order quantity?
No, we do not impose a minimum order quantity. We welcome and carefully handle both small custom orders and large series productions.
Can you create custom-made items based on our specifications?
Absolutely. We are experts in custom tailoring. You can provide us with your designs, dimensions, and material specifications, and we will create items that precisely meet your expectations.
What are your production and delivery times?
Our production times vary depending on the complexity and quantity of your order. On average, it takes between 20 and 30 days for production and shipping. We always strive to meet these deadlines while ensuring quality.
How do you ensure the quality of the finished products?
We have a strict quality control process in place. Each product goes through several stages of verification to ensure it meets our high standards before being shipped to the customer.
Do you offer design and fabric selection consulting services?
Yes, we offer consulting services to help our clients choose the best designs and fabrics for their projects. Our expert team will guide you through the different options to ensure that the final product meets your expectations.
How can I get a quote for my order?
To get a quote, please contact us with the details of your project, including product specifications, quantities, and desired timelines. We will provide you with a detailed and personalized quote based on this information.
Is it possible to order samples before placing a complete order?
Absolutely. We understand the importance of seeing and feeling the materials before making a decision. We can provide fabric samples and first drafts of products to help you make your choice.
What are your return and refund policies?
We are committed to ensuring our customers’ satisfaction. If you encounter any issues with your order, please contact us immediately. We will review each case individually to determine the best way to resolve the issue, whether it’s through replacement, repair, or refund.